Returns Terms and Conditions

1 For customers with web only accounts, returns can only be made where there is a material difference between the product ordered and the product received. All communication must be submitted via email only to [email protected].

2 The Company's policy on returns for all accounts other than web-only accounts is governed by separate terms and conditions available here.

3 For customers who do not have an account on the website, you may download a Exertis Returns Claim Form here.