Exertis Supplier Code Of Practice


Introduction At Exertis, we aim to develop successful long-term relationships with all our suppliers. We will work with you constantly to ensure that your products are brought to market in the most effective manner possible and that buyers of your products receive a high standard of support. We want to build this relationship on a sustainable basis – one that works for you and works for us in the long-term. So, it’s important that while everything we do is commercially-focused, it is also ethical and legal. Taking this approach protects your business and reputation as much as our own. We are committed to this approach in every area of our business. To help us to achieve this, we have developed this Code of Practice setting out the key ethical and legal standards that apply to the business we do together. Please ensure that you take suitable steps to meet the standards set out in this Code, including by communicating this Code to the relevant people within your business. By each of us following the standards in this Code, we will develop a business relationship that is sustainable in the long-term. Any person who is dealing with us, at any level of seniority, should feel free to raise concerns about whether these standards are being met by Exertis. If you have a concern, we want to know about it. To the extent we lawfully can, we will treat all notifications in confidence. Please contact me directly or use our dedicated email address [email protected]

Tim Griffin
Managing Director
DCC Technology & Exertis Group




Health & Safety

Ensuring the health and safety of everyone we deal with is fundamental to business performance and long-term business success.
No task is so important that you cannot choose to do it safely.

What This Means
  • We will always support you when you choose to work safely.
  • If anyone in your business believes safety is at risk of being compromised, they must feel able to intervene and stop the work.
  • Our suppliers should comply with all applicable laws and regulations regarding occupational health and safety, and provide a clean, safe and healthy workplace, designed to prevent accidents, injury and illness during the course of work.
  • Suppliers working at an Exertis premises must work in a way that (i) assures their own safety and the safety of others and (ii) is in compliance with applicable health and safety requirements including our policies and procedures.
  • Suppliers should provide their employees, including new or reassigned workers, with regular and recorded health and safety training.
  • Any emergencies that may impact Exertis activities must be reported promptly.
  • You will facilitate reasonable HSE inspections by us. You will also provide us with accurate HSE performance information where we request it.


Exertis observes internationally-recognised human rights standards including the United Nations Universal Declaration of Human Rights, the United Nations Guiding Principles on Business and Human Rights and the International Labour Organisation’s Declaration on Fundamental Principles and Rights at Work. We ask our suppliers to do the same.
What This Means
Specifically, you should ensure that your employees and other workers are:
  • provided with a safe working environment;
  • paid fairly and on time for the work they do;
  • not subject to any form of duress by their employer, such as having to repay large loans or having their passport retained;
  • not discriminated against because of their gender, disability, religion, age, ethnicity, marital status, sexual orientation or any other status protected by applicable law;
  • not subjected to any form of slavery; and
  • not under the legal minimum age of employment.

    You should promptly advise us if you are not able to meet these standards at any point. In many countries, national laws set standards that are at least as high as those set out in human rights standards. Where that is the case, national laws should be followed. However, where national laws do not provide a suitable level of protection, human rights standards should be observed. If a conflict between national law and international human rights standards occurs, we expect you to respect national law while endeavouring to protect human rights.



We expect you to comply with all laws and regulations that support the protection of the environment.
What This Means
You will ensure that your activities are conducted in compliance with all applicable environmental laws and regulations, including:
  • the use of natural resources such as water;
  • licencing of certain operations, storage and emissions;
  • the safe transport of products;
  • the reuse of packaging and other forms of waste; and
  • carbon emissions.

You must observe our policies and procedures on environmental protection while undertaking work for Exertis, including regarding spillages or releases of products that have an impact on the environment or on third parties.

& Corruption
You will not be involved in bribery or any other form of corrupt activity.
What This Means
Bribery may exist where a person does not act in the best interests of the organisation that they represent because of some personal benefit they have received or hope to receive from a third party.
You will maintain and communicate suitable policies in your business that make clear that none of your employees should offer, give or accept any bribe.
Specifically, any gifts, hospitality, sponsorship or other benefits that you offer or receive in the context of the work you do for Exertis must be modest and not designed to improperly influence the outcome of any decision.
Confidential Information

You will not share confidential information inappropriately or use confidential information that should not be in your possession.

What this means
While we always want to hear about developments in the marketplace, we do not want you to share with us confidential information that we are not permitted to receive. And, equally, you must not share with any third party any confidential information that you have about us. If you inadvertently send us confidential information that we should not have received, you must notify us immediately. And, if you inadvertently share confidential information about Exertis with any third party, you must again immediately let us know.

Data Protection & Privacy
You will collect and use personal information carefully and in compliance with relevant data protection and privacy laws.
What this means
 We may collect information about our employees, customers or other individuals and you may process that data on our behalf. Where this is the case, you must always follow relevant data protection and privacy laws and ensure that all of your employees who handle that information understand that it should be used securely and for legitimate reasons. You must maintain suitable IT and management controls to ensure personal information is properly used. You must let us know immediately if you have any incidents – for example, a data security breach – relating to information you are processing on our behalf.
(Anti-Trust) Laws

You will take all steps reasonably necessary to ensure that you are fully compliant with applicable competition (also known as anti-trust) laws.
What This Means
You accept that Exertis will always act independently in making its commercial decisions.

As stated in section 5, you must not share confidential information about us with any of our competitors and you must not share with us confidential information that you have about our competitors. It is against the law for us to agree with you what price we will sell your products at or to have any agreement or arrangement that puts a floor on the prices we sell them at.

The same also applies to our customers. It is against the law for us to tell them what price they can sell your products at or to require or incentivise them to keep their prices above a certain level. You will ensure that you provide suitable training on relevant competition laws to relevant employees within your business.

Tax Compliance
You will not engage in or facilitate any deliberate underpayment of taxes that are due.
What this means
You will correctly declare all income and be transparent with tax authorities about your transactions. You will take reasonable steps to prevent your employees, contractors or representatives from facilitating tax evasion by third parties. You will notify us immediately where you have concerns regarding any action taken by your employees, contractors or agents in relation to your dealings with Exertis, or where you suspect that another party in our supply chain may have engaged in tax evasion.
You will not sell products or provide services that deliberately or clearly infringe the intellectual property rights of any third party.
What this means
You will respect the intellectual property rights of third parties by only using trademarks, designs and technology that have been legitimately acquired and licensed.
Product Safety & Quality         

We respect the rights of the consumers of the products we sell. Every product you sell us must be safe, comply with relevant standards and be accompanied by legally-required product information.
What this means
You must ensure that any product you sell us is safe for the purpose for which it is intended and complies with all relevant standards for that product.
You will provide or make available to us relevant product safety documentation, as may be required by law.
You must also notify us immediately where you have any concerns that a product may be unsafe or not compliant with standards relevant to it.
Where relevant, you will work to address satisfactorily customer concerns about the products you sell us.

Export Controls
& Sanctions                 
You will strictly comply and without exception conduct your business in accordance with all applicable export controls, sanctions and embargoes laws and regulations.
What this means
Some governments maintain restrictions on products (including their components, materials, designs and technology) and may prohibit or require licences prior to supplying controlled products to certain recipients and users. They may also maintain restrictions on doing business with certain countries, industry sectors, organisations or individuals.
You will maintain suitable controls to ensure that the products, whether hardware, software, information and services, you sell comply with applicable export controls and sanctions laws.
You must advise us and provide the export control classification information as well as supporting documentation and/or copy of applicable authorisation or exemptions if any of the products you sell are classified as dual-use products or are otherwise subject to export controls restrictions.
Conflict Minerals

We will not sell products that contain restricted “conflict minerals”.
What this means
The US and the EU have each passed laws restricting the use of minerals from conflict affected countries and regions.
We rely on you to ensure that any products we buy from you do not contain conflict minerals and, in particular, comply with the requirements of US and EU laws on this subject.
You must conduct and record appropriate and ongoing due diligence in your own supply chain to ensure that conflict minerals are not used or introduced. You must make evidence of your due diligence available on request by us and you must let us know immediately of any breach that you become aware of.

Managing Compliance                                                   

You will have in place appropriate internal policies and procedures to cover your legal and ethical obligations, including the areas covered in this Code of Practice. You will ensure that you keep adequate, accurate and secure records so you can demonstrate compliance.
What this means
We expect you to have in place an appropriate set of internal controls to ensure that you meet the standards set out in this Code. These controls should be supported by clear leadership on ethics and compliance matters from senior people in your business. Keeping records of your internal controls, such as risk assessment due diligence, policy communications, training and other internal communications, is important because it allows you to prove the controls you had in place if there are problems in the future. In the same way that we engage with you about the subjects covered in this Code, it is your responsibility to communicate your policy on those subjects to your suppliers, representatives and other third parties involved in your business. We will take suitable steps where a supplier does not follow the standards set out in this Code of Practice. This may include not placing any further orders and the termination of our agreement.



Download PDF - Exertis Supplier Code of Practice